General legal information

Our authorisation

Virgin Money Personal Financial Service Ltd is authorised and regulated by the Financial Services Authority. Registered office: Discovery House, Whiting Road, Norwich, NR4 6EJ. Registered in England no. 3072766. Entered on the Financial Services Authority’s Register (www.fsa.gov.uk/register/), Register Number: 179271. 

ISA

The Virgin ISA is provided by Virgin Money Personal Financial Service Ltd which is authorised and regulated by the Financial Services Authority. Registered office: Discovery House, Whiting Road, Norwich, NR4 6EJ. Registered in England no. 3072766. Entered on the Financial Services Authority’s Register (www.fsa.gov.uk/register/), Register Number: 179271.

Pension, Unit Trust and PEP

The Virgin Stakeholder Pension, Virgin Unit Trust and Virgin PEP are provided by Virgin Money Unit Trust Managers Ltd which is authorised and regulated by the Financial Services Authority. Registered office: Discovery House, Whiting Road, Norwich, NR4 6EJ. Registered in England no. 3000482. Entered on the Financial Services Authority’s Register (www.fsa.gov.uk/register/), Register Number: 171748.

Life and Cancer Cover

Virgin Life and Cancer protection is promoted by Virgin Money Personal Financial Service Ltd and is provided and administered by Scottish Widows plc, registered in Scotland No. 199549. Registered office 69 Morrison Street, Edinburgh, EH3 8YF. Scottish Widows is authorised and regulated by the Financial Services Authority, and are entered onto their register No. 191517 (this information can be checked at www.fsa.gov.uk/register/ or telephone 0845 606 1234). Our agreement with Scottish Widows means that we can only offer life and cancer insurance through them.

General Insurance

Virgin Home Insurance, Virgin Car Insurance, Virgin Travel Insurance and Virgin Pet Insurance are promoted by Virgin Money Personal Financial Service Ltd and are underwritten by UK Insurance Limited. Registered office: the Wharf, Neville Street, Leeds, LS1 4AZ. Registered in England no. 1179980. UK Insurance Limited are authorised and regulated by the Financial Services Authority and are entered onto their register (www.fsa.gov.uk/register/), Register No. 202810. Conditions apply. Calls may be recorded. Our agreement with UK Insurance Limited means we can only offer Virgin's home, car, travel and pet insurance through them.

Credit Card

The Virgin Credit Card is promoted by Virgin Money Limited and issued by MBNA Europe Bank Limited, Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England number 2783251. Credit is available, subject to status, only to UK residents aged 18 or over. As the Virgin Credit Card is issued by MBNA you can't transfer a balance from another credit card issued by them. MBNA is authorised and regulated by the Financial Services Authority. For full details of how we allocate your repayments, particularly when promotional offers have the same rate, please see paragraph 2f of your terms and conditions. We will monitor or record some phone calls.

MBNA Europe Bank Ltd is authorised to accept deposits by the Financial Services Authority in the UK and licensed to provide consumer credit by the Office of Fair Trading in the UK. MBNA Europe Bank Ltd is entered on the Financial Services Authority's Register (www.fsa.gov.uk/register/) with Financial Services Authority Register Number 204487.

The Virgin Credit Card is offered through Virgin Money Ltd, registered office: Discovery House, Whiting Road, Norwich, NR4 6EJ. Registered in England no. 4232392. Virgin Money Ltd is an introducer appointed representative only of Virgin Money Personal Financial Service Ltd.

The Members Shop is provided by Virgin Money Limited. Registered Office: Discovery House, Whiting Road, Norwich NR4 6EJ. Registered in England Number 4232392.

Deposit Account

The Virgin Deposit Account is a personal deposit account with The Royal Bank of Scotland plc who comply with the Banking Code. The Royal Bank of Scotland plc is authorised and regulated by the Financial Services Authority. Entered on the Financial Services Authority's register (www.fsa.gov.uk/register/), number 121882.

Guaranteed Equity Bond

The Virgin Money Guaranteed Equity Bond is offered through Virgin Money Personal Financial Service Ltd and provided by Abbey. Abbey National plc is authorised and regulated by the Financial Services Authority. Registered office: Abbey National House, 2 Triton Square, Regent's Place, London NW1 3AN. Abbey and the flame logo are registered trademarks. Registered in England No. 2294747. Entered on the Financial Services Authority's register (www.fsa.gov.uk/register/) number 106054.

All products are open only to residents of the United Kingdom. All calls are recorded and randomly monitored.